It sounds like Captivate is remembering where they left off and returning the reviewer to it. Captivate makes it a bit hard to override that setting. What might be easier is to reset (delete) the SCORM data which will remove the bookmarking/suspend data. This article will explain that: https://blog.reviewmyelearning.com/scorm-log-lets-peek-under-the-hood/
Review 360 only comes inside a $1,449+/seat suite and only reviews Articulate content. The honest alternatives - including Review My eLearning ($29/mo, reviewers free, works with courses from any tool: Storyline, Captivate, Lovable, Bolt, Claude) - and when staying put wins.
An AI course reviewer is a first pass, not a verdict. What it is good at, what it can't judge, and how to add one to your review process.
Built your course in Captivate? Publish it as SCORM, upload the zip, and your reviewers can comment on the exact screen. Here is how to get the upload right the first time.
Your SME went quiet, then your final got one more review. The cause is usually the review process, not the people. Three fixes you can use this week.